Terms of Service

Merchant of Record Disclosure (Paddle.com)

Our order process is conducted by our online reseller and Merchant of Record, Paddle.com. Paddle.com is responsible for transaction processing, order inquiries, and merchant compliance. All payments are encrypted and securely routed.

1. Acceptance of Terms

By accessing or using DHAPrep.com ("DHAPrep", "we", "our", or "us"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not register, purchase, or access our educational services.

2. Educational Purpose & Medical Disclaimer

DHAPrep is an independent educational examination preparation platform intended solely to assist qualified healthcare professionals in reviewing clinical concepts for medical licensing examinations, including the Dubai Health Authority (DHA) General Practitioner assessment.

CRITICAL MEDICAL DISCLAIMER: Materials provided on DHAPrep do not constitute formal medical advice, diagnostic recommendations, or clinical practice protocols. They must never be used to guide clinical decisions or patient management in actual medical practice.

3. Subscriptions & Payment Processing

All purchases on DHAPrep.com are processed through our authorized merchant, Paddle.com. Access is granted immediately upon confirmation of payment:

Basic Drill ($29 one-time): 60 days of system-wise question bank access.
Pro Exam Readiness ($49 one-time): 90 days of question bank access, 3 Timed Grand Mocks, and AI Clinical Tutor access.

Subscriptions are non-recurring, one-time fees. You will not be billed automatically upon expiration.

4. User Accounts & License Restrictions

Your account is personal to you. You agree not to share, license, resell, or distribute your login credentials. Automated scraping, data extraction, copying question stems, or bulk downloading of content is strictly prohibited and will result in immediate termination of access without refund.

5. Intellectual Property

All clinical vignettes, explanations, diagnostic mock arrangements, custom scoring algorithms, and website designs are the intellectual property of DHAPrep.com. DHA, Dubai Health Authority, and Prometric are registered trademarks of their respective owners and are referenced solely for descriptive and nominative fair use purposes.

6. Refund Policy Reference

We offer a transparent 14-day money-back guarantee subject to the conditions detailed in our Refund Policy.

7. Contact Information

For customer support, billing questions, or licensing inquiries, contact us at support@dhaprep.com.